Privacy Policy
Last Updated: 19 June 2026
1. Introduction
Welcome to Skill91 (“Skill91”, “we”, “our”, or “us”). We recognize that protecting the privacy, confidentiality, and security of personal information is an essential responsibility of every digital platform. This Privacy Policy explains how Skill91 collects, receives, records, organizes, stores, processes, analyzes, uses, shares, protects, retains, and where appropriate, deletes personal information while providing our services.
Skill91 operates as a skill-based educational assessment platform designed to encourage learning, talent recognition, creativity, academic participation, and merit-based opportunities. Through our platform, users may register accounts, participate in educational assessments, upload photographs, videos, audio files, documents, presentations, written submissions, or other digital content, receive expert evaluations, obtain merit rankings, qualify for academic grants, receive certificates, access educational resources, participate in training sessions, use wallet services, communicate with customer support, and access various digital features provided by Skill91.
Because these services require interaction with users and digital systems, certain categories of information are collected and processed to enable account management, identity verification, assessment administration, certificate generation, payment processing, fraud prevention, platform security, customer support, legal compliance, service improvement, research, analytics, and other legitimate operational purposes necessary for maintaining a secure and transparent educational environment.
This Privacy Policy has been prepared with the objective of maintaining transparency regarding our information handling practices. It explains the categories of information collected, the methods by which information is obtained, the purposes for which information is processed, the situations in which information may be shared, the safeguards implemented to protect personal information, the duration for which information may be retained, and the rights available to users concerning their personal information.
We believe that responsible information management is fundamental to maintaining user confidence. Accordingly, Skill91 continuously reviews its privacy practices and implements appropriate administrative, technical, and organizational measures intended to safeguard personal information against unauthorized access, accidental disclosure, misuse, loss, alteration, or destruction. While no online platform can guarantee absolute security, Skill91 endeavors to maintain reasonable security standards consistent with generally accepted industry practices.
This Privacy Policy applies to every visitor, registered user, assessment participant, evaluator, academic grant applicant, certificate recipient, educator, trainer, mentor, business partner, service provider, and any other individual who accesses, visits, browses, registers, communicates with, or otherwise interacts with any website, application, assessment system, communication channel, customer support service, learning resource, promotional campaign, or digital service operated under the Skill91 platform.
By accessing, browsing, registering for, or otherwise using Skill91, you acknowledge that you have carefully read, understood, and agreed to this Privacy Policy together with our Terms & Conditions and other applicable legal policies published through the Skill91 Legal Center. If you do not agree with any provision contained within this Privacy Policy, you should discontinue the use of our services immediately.
2. Scope of this Privacy Policy
This Privacy Policy governs the collection, processing, storage, use, disclosure, retention, protection, and management of information obtained by Skill91 through its website, applications, educational assessment systems, digital services, communication channels, customer support operations, payment infrastructure, academic grant programs, certificate issuance processes, learning resources, and any other official services operated under the Skill91 brand.
This Privacy Policy applies irrespective of the method used to access Skill91, including desktop computers, laptops, mobile devices, tablets, smart televisions, wearable devices, public networks, private networks, or any future technology capable of accessing our services.
The provisions of this Privacy Policy apply throughout your relationship with Skill91, including before registration, during account creation, while participating in assessments, during evaluation processes, after completion of assessments, while using wallet services, during customer support interactions, and even after your account has been closed where applicable laws require the continued retention of certain information.
This Privacy Policy should be read together with our Terms & Conditions, Refund & Cancellation Policy, Fair Play Policy, Assessment & Evaluation Policy, Academic Grant Policy, Content Submission Policy, Disclaimer, and all other legal documents published within the Skill91 Legal Center. In the event of any inconsistency, the applicable policy governing the specific service shall prevail to the extent permitted by applicable law.
3. Who This Privacy Policy Applies To
This Privacy Policy applies to every individual who accesses or interacts with Skill91 in any capacity. Without limitation, it applies to visitors browsing our website, registered account holders, assessment participants, academic grant applicants, certificate recipients, educators, evaluators, trainers, mentors, customer support users, payment users, business partners, promotional participants, internship applicants, job applicants, vendors, consultants, contractors, and any other person who communicates with or receives services from Skill91.
The obligations described in this Privacy Policy also extend to individuals who submit photographs, videos, audio recordings, written documents, presentations, portfolios, educational projects, research materials, or any other content through Skill91 for evaluation, certification, educational participation, or academic recognition.
4. Definitions
For the purposes of this Privacy Policy, the following definitions shall apply unless the context requires otherwise.
4.1 “Skill91”
“Skill91”, “we”, “our”, or “us” refers to the Skill91 educational assessment platform together with its website, online services, educational activities, digital products, academic grant programs, certificate systems, support services, affiliates where applicable, and all official operations conducted under the Skill91 brand.
4.2 “User”
“User” means any individual who visits, browses, accesses, registers, communicates with, or otherwise uses any Skill91 website, application, digital service, educational assessment, customer support channel, learning resource, or official communication platform.
4.3 “Personal Information”
Personal Information means any information that identifies, relates to, describes, or can reasonably be associated with an identifiable individual. Such information may include, without limitation, your name, email address, mobile number, date of birth, identity verification information, uploaded documents, photographs, payment-related information, communication records, technical information, and any other information voluntarily provided or collected through your use of Skill91.
4.4 “Assessment”
Assessment refers to any educational, academic, creative, technical, professional, or skill-based evaluation activity conducted through Skill91, including but not limited to quizzes, practical assessments, photography evaluations, video submissions, writing assessments, design competitions, coding challenges, interviews, portfolio reviews, or any other evaluation methodology introduced by Skill91.
4.5 “Academic Grant”
Academic Grant means any educational financial assistance, scholarship, reward, recognition, or merit-based benefit that may be awarded by Skill91 subject to applicable eligibility criteria, evaluation standards, verification procedures, funding availability, and platform policies. Academic Grants are awarded solely in accordance with the applicable Academic Grant Policy and shall not be interpreted as guaranteed compensation or prize money.
4.6 “Certificate”
Certificate means any digital or physical certificate, recognition document, participation certificate, merit certificate, achievement certificate, or verification document issued by Skill91 in accordance with the applicable Certificate Policy.
4.7 “Content”
Content includes all information, files, documents, photographs, videos, audio recordings, text, graphics, portfolios, assignments, presentations, comments, feedback, communications, and other materials uploaded, submitted, published, transmitted, or otherwise provided by users through the Skill91 platform.
4.8 “Applicable Law”
Applicable Law means any law, regulation, governmental order, judicial decision, regulatory guideline, statutory requirement, or legally binding obligation applicable to Skill91 or its users within the relevant jurisdiction.
Privacy Policy Structure
The remaining sections of this Privacy Policy explain in detail the categories of information collected, the purposes for which information is processed, how information may be shared, the security measures implemented to protect user information, data retention practices, user rights, cookie usage, third-party services, payment processing, children’s privacy, policy updates, and methods of contacting Skill91 regarding privacy-related concerns.
5. Information We Collect
In order to provide, operate, improve, secure, maintain, and lawfully administer the Skill91 platform, we may collect, receive, generate, verify, store, process, and retain different categories of information. The information collected depends upon the services you access, the assessments in which you participate, the features you use, the permissions you grant, the devices you use, and your interactions with the Skill91 platform.
Some information is provided directly by you during registration or while using our services, while certain information may be collected automatically through technical systems, security tools, device interactions, cookies, analytics technologies, payment gateways, communication channels, or other lawful operational processes necessary for delivering our services.
We collect only such information as is reasonably necessary for providing educational assessment services, maintaining platform integrity, complying with applicable legal obligations, preventing fraud, protecting users, improving platform performance, issuing certificates, administering academic grants, and delivering a secure learning experience.
5.1 Information You Provide Directly
When you voluntarily register an account, participate in assessments, communicate with Skill91, upload educational content, submit applications, or otherwise interact with our platform, you may provide various categories of personal information including but not limited to your full name, email address, mobile number, date of birth, gender where applicable, educational information, city, state, country, profile photograph, profile description, language preferences, communication preferences, and other information voluntarily submitted by you.
Depending upon the specific assessment, program, or educational activity, you may also submit photographs, videos, audio recordings, written assignments, presentations, portfolios, project files, resumes, creative work, technical documents, research materials, or any other digital content required for evaluation or participation.
5.2 Account Registration Information
When creating a Skill91 account, we may collect information necessary for user identification, authentication, account management, security verification, password recovery, communication, fraud prevention, and compliance purposes. Registration information may include your username, registered email address, verified mobile number, encrypted password credentials, account preferences, language settings, referral information where applicable, and account activity records.
5.3 Assessment Participation Information
As an educational assessment platform, Skill91 collects information relating to your participation in assessments. Such information may include assessment registrations, selected assessment categories, uploaded submissions, evaluation status, assessment scores, merit rankings, evaluator observations, completion timestamps, submission history, assessment attempts, qualification status, participation records, certificates earned, academic grant eligibility, and related administrative information.
Where assessments require file uploads, Skill91 may securely store submitted photographs, videos, audio recordings, PDF documents, presentations, design files, programming projects, written content, or other educational materials solely for evaluation, verification, dispute resolution, quality assurance, and educational record keeping.
5.4 Identity Verification Information
For certain services, academic grants, certificate verification, wallet functions, fraud prevention measures, or legal compliance requirements, Skill91 may request identity verification information. Depending upon the applicable service, such verification may include government-issued identification documents, photographs, selfies, signatures, address verification, educational verification, or other documents reasonably necessary to confirm user identity and maintain platform integrity.
Identity verification information is processed only for legitimate operational, security, fraud prevention, regulatory compliance, and user protection purposes and is handled using appropriate security measures.
5.5 Payment and Wallet Information
Where users pay assessment fees, purchase services, recharge wallets, receive refunds, or become eligible for academic grants, Skill91 may collect payment-related information necessary for processing such transactions. Depending upon the payment method used, this may include transaction identifiers, payment reference numbers, payment status, invoice records, billing details, wallet balances, refund history, settlement information, and related financial records.
Skill91 does not intentionally store complete debit card, credit card, UPI PIN, banking passwords, CVV numbers, or other confidential payment authentication credentials where payments are processed through authorized third-party payment service providers.
5.6 Communications with Skill91
When you contact Skill91 through email, contact forms, customer support, feedback submissions, grievance mechanisms, social media, telephone calls, chat systems, or other communication channels, we may collect and retain communication records including correspondence, attachments, inquiry details, complaint history, support tickets, responses provided, and communication timestamps for quality assurance, dispute resolution, legal compliance, and customer service improvement.
5.7 Information Collected Automatically
Certain technical information may be collected automatically when you access Skill91. Such information may include device type, browser type, operating system, IP address, approximate geographic location, language settings, internet service provider, referring website, pages visited, access times, session duration, click activity, device identifiers, crash reports, browser configuration, security logs, cookies, analytics identifiers, and other technical usage information.
This information assists Skill91 in maintaining platform security, preventing unauthorized access, improving website performance, diagnosing technical issues, monitoring service availability, detecting suspicious activity, optimizing user experience, and ensuring operational reliability.
5.8 Information from Third Parties
Skill91 may receive limited information from authorized third-party service providers, payment gateways, educational partners, identity verification providers, analytics providers, customer support tools, communication platforms, security service providers, or other business partners where such information is necessary for providing services, completing transactions, preventing fraud, complying with legal obligations, or improving platform functionality.
Any information obtained from third parties is processed in accordance with this Privacy Policy and applicable legal requirements.
6. How We Use Your Information
Skill91 processes personal information only for legitimate, transparent, and lawful purposes that are directly connected with the operation, administration, improvement, security, and delivery of our educational assessment platform and related services. The information collected enables us to provide a reliable, secure, efficient, and personalized experience while maintaining the integrity of our assessment ecosystem.
The purposes described below represent the primary ways in which your information may be collected, processed, analyzed, stored, and used. Depending upon the services you access, not every purpose described below may apply to every user.
6.1 Account Creation and User Authentication
Your information may be used to create, maintain, verify, authenticate, and manage your Skill91 account. This includes confirming your identity during registration, securing your account credentials, enabling secure login sessions, preventing unauthorized access, recovering lost account access, managing profile settings, and ensuring that only authorized users can access platform services.
6.2 Assessment Administration
Information submitted by users is processed for the administration of educational assessments conducted through Skill91. This includes assessment registration, participation management, submission tracking, evaluation workflows, assignment of evaluators, score generation, merit ranking, certificate preparation, academic grant eligibility determination, and maintaining historical assessment records for future reference where applicable.
6.3 Evaluation of Submitted Content
Photographs, videos, documents, written responses, presentations, audio recordings, coding projects, portfolios, and other assessment materials uploaded by users may be reviewed by authorized evaluators solely for educational assessment, quality review, academic evaluation, verification, dispute resolution, moderation, and maintaining assessment integrity.
Submitted content is never evaluated using arbitrary or random selection methods. Assessment outcomes are determined according to applicable evaluation criteria established for the relevant assessment.
6.4 Academic Grant Administration
Where users become eligible for academic grants, scholarships, educational assistance, or similar merit-based benefits, personal information may be processed to verify eligibility, validate assessment performance, complete identity verification procedures, administer grant approvals, maintain audit records, process payments where applicable, and prevent fraudulent claims.
6.5 Certificate Generation and Verification
Information provided by users may be used for generating participation certificates, merit certificates, achievement certificates, digital verification records, certificate validation systems, and related educational documentation. Certificate information may also be retained for future verification requests made by authorized users or organizations.
6.6 Communication with Users
Skill91 may use your contact information to communicate important service-related information, including account notifications, assessment schedules, submission confirmations, evaluation updates, certificate availability, academic grant notifications, payment confirmations, security alerts, policy updates, technical notices, customer support responses, and other communications necessary for the operation of our services.
6.7 Customer Support and Dispute Resolution
Information may be processed to investigate user inquiries, resolve complaints, respond to support requests, verify reported issues, maintain communication history, improve service quality, prevent repeated technical problems, and establish an appropriate record for dispute resolution where necessary.
6.8 Payment Processing
Where users purchase assessments, pay participation fees, recharge wallets, receive refunds, or qualify for academic grants, relevant information may be processed for transaction verification, payment confirmation, invoice generation, accounting purposes, reconciliation, fraud prevention, and financial reporting. Payment processing may involve authorized third-party payment service providers operating under their respective privacy and security standards.
6.9 Platform Security and Fraud Prevention
Information collected through Skill91 may be used to detect, investigate, prevent, and respond to unauthorized access, identity fraud, fake accounts, plagiarism, duplicate submissions, abusive activities, security threats, policy violations, technical attacks, malicious software, suspicious payment activity, or any conduct that could compromise the integrity, safety, or reliability of our platform.
6.10 Platform Improvement and Research
We may analyze aggregated, anonymized, or statistical information to understand platform performance, improve educational services, enhance user experience, identify technical issues, develop new features, optimize assessment processes, measure service effectiveness, conduct internal research, and improve operational efficiency. Such analysis is performed in a manner intended to protect individual privacy wherever reasonably possible.
6.11 Legal Compliance
Personal information may be processed where reasonably necessary to comply with applicable laws, governmental requests, judicial orders, regulatory requirements, lawful investigations, tax obligations, accounting requirements, audit obligations, fraud prevention measures, or any other legally enforceable obligation applicable to Skill91.
6.12 Protection of Rights and Legitimate Interests
Skill91 may process information where reasonably necessary to protect its legal rights, intellectual property, contractual interests, users, employees, business partners, evaluators, educational collaborators, or the general public. Such processing may occur in connection with investigations, legal proceedings, enforcement of platform policies, recovery of outstanding obligations, or protection against misuse of our services.
6.13 Business Operations
Certain information may be processed for internal administrative purposes including financial management, audit activities, record keeping, compliance monitoring, quality assurance, operational planning, employee training, system maintenance, business continuity planning, disaster recovery, and responsible governance of Skill91’s educational services.
6.14 User Consent
Where required by applicable law or where appropriate under the circumstances, Skill91 may process certain categories of information based upon your consent. Where processing is based upon consent, you may withdraw such consent at any time; however, withdrawal of consent may affect your ability to access certain services or participate in specific platform activities.
7. Cookies, Device Information and Tracking Technologies
Skill91 uses cookies, log files, device identifiers, browser technologies, security tools, analytics platforms, and other similar technologies to improve platform performance, enhance security, understand user preferences, maintain service reliability, prevent fraudulent activities, and provide a better user experience. These technologies enable us to recognize returning users, remember user preferences, improve website functionality, analyze traffic patterns, and protect the integrity of our services.
Cookies are small text files stored on your browser or device when you visit a website. Cookies do not normally contain information that directly identifies an individual; however, they may be associated with information collected through your interaction with the Skill91 platform.
7.1 Types of Cookies We Use
Skill91 may use different categories of cookies depending upon the services being provided. These may include essential cookies required for website functionality, authentication cookies for secure login sessions, preference cookies that remember user settings, performance cookies used to measure website performance, analytics cookies used to understand user interactions, and security cookies intended to detect malicious activity and protect user accounts.
7.2 Essential Cookies
Essential cookies are necessary for the proper operation of the Skill91 platform. These cookies enable core website functions such as secure login, account authentication, page navigation, fraud prevention, session management, and access to protected areas of the platform. Without these cookies, certain services may not function correctly.
7.3 Performance and Analytics Technologies
Skill91 may use analytics technologies to better understand how visitors interact with our platform. Analytics information helps us evaluate website performance, identify technical issues, improve page loading speed, understand user behavior, optimize educational services, measure assessment participation, and improve the overall quality of our platform.
Analytics data is generally evaluated in an aggregated manner and is primarily used for statistical analysis, operational planning, service improvement, and business intelligence rather than identifying individual users.
7.4 Device Information
When you access Skill91, certain technical information relating to your device may be collected automatically. This information may include browser type, browser version, operating system, screen resolution, language settings, device model, device identifiers, IP address, internet service provider, time zone, approximate geographic region, network information, access timestamps, referral sources, and similar technical information necessary for providing secure digital services.
7.5 Log Files
Skill91 maintains server logs and security logs to ensure reliable platform operation. Log information may include IP addresses, browser requests, pages visited, access times, operating system information, error reports, authentication attempts, security events, session duration, system performance information, and technical diagnostic records.
These logs assist us in identifying technical failures, maintaining system stability, preventing unauthorized access, detecting fraudulent activity, investigating security incidents, and complying with applicable legal obligations.
7.6 Security Technologies
Certain technologies may be implemented to identify suspicious behavior, unauthorized access attempts, malicious software, automated attacks, spam submissions, fake accounts, duplicate registrations, abnormal login patterns, or other activities that could compromise the security, integrity, or availability of the Skill91 platform.
7.7 Managing Cookies
Most internet browsers allow users to control, restrict, delete, or disable cookies through browser settings. Users may choose to reject certain cookies or receive notifications before cookies are stored. However, disabling cookies may affect the availability, functionality, security, or performance of certain Skill91 services, including secure authentication, account management, personalized settings, and educational assessments.
7.8 Third-Party Technologies
Certain services integrated into the Skill91 platform may utilize technologies provided by authorized third-party service providers, including payment processors, analytics providers, communication platforms, video hosting services, security providers, cloud infrastructure providers, and identity verification services. The collection and processing of information by such third parties are governed by their respective privacy policies and applicable contractual arrangements.
7.9 Do Not Track Requests
Some internet browsers provide a “Do Not Track” feature intended to communicate a user’s preference regarding online tracking. Because there is currently no universally accepted standard governing the interpretation of such requests, Skill91 may not respond uniformly to all “Do Not Track” signals. Users remain free to manage cookies and tracking technologies through their browser or device settings where available.
7.10 Future Technologies
As technology evolves, Skill91 may adopt additional technologies intended to improve platform security, educational services, fraud prevention, performance optimization, accessibility, and user experience. Any material changes relating to the collection or processing of information through new technologies will be reflected through updates to this Privacy Policy where appropriate.
8. Information Sharing and Disclosure
Skill91 respects the privacy and confidentiality of user information. We do not sell, rent, or commercially trade your personal information to third parties for their independent marketing purposes. However, in order to operate our platform efficiently, provide educational services, comply with legal obligations, protect users, and maintain platform security, certain categories of information may be shared under limited and controlled circumstances described in this Privacy Policy.
Any disclosure of personal information shall be limited to the extent reasonably necessary for the applicable purpose and, where appropriate, shall be subject to contractual, legal, technical, or organizational safeguards intended to protect such information.
8.1 Service Providers
Skill91 may engage trusted third-party service providers to assist in operating, maintaining, securing, improving, or supporting our platform. These service providers may perform functions including website hosting, cloud infrastructure, payment processing, customer support, communication services, email delivery, analytics, identity verification, fraud prevention, file storage, security monitoring, certificate generation, or technical maintenance.
Such service providers may receive access only to the information reasonably necessary to perform the services requested by Skill91 and are expected to process such information only for authorized business purposes and in accordance with applicable contractual obligations.
8.2 Educational Assessments and Evaluation
Where necessary for conducting educational assessments, user submissions, assessment materials, evaluation records, supporting documents, and related information may be made available to authorized evaluators, reviewers, moderators, subject matter experts, academic partners, or designated personnel responsible for conducting assessment activities, quality assurance, moderation, verification, dispute resolution, or maintaining academic integrity.
8.3 Payment Processing
When users pay assessment fees, receive eligible academic grants, request refunds, recharge wallets, or complete financial transactions, relevant payment-related information may be shared with authorized payment processors, banking partners, financial institutions, accounting systems, fraud prevention providers, or regulatory authorities as reasonably necessary for processing such transactions and complying with financial or legal obligations.
Skill91 does not intentionally disclose confidential payment authentication credentials such as card PINs, CVV numbers, internet banking passwords, or UPI PINs.
8.4 Legal and Regulatory Compliance
Skill91 may disclose information where disclosure is reasonably necessary to comply with applicable laws, judicial orders, court proceedings, lawful governmental requests, regulatory investigations, tax obligations, law enforcement requirements, legal reporting obligations, or any legally enforceable process applicable to Skill91 or its users.
8.5 Protection of Rights and Security
Information may be disclosed where reasonably necessary to investigate suspected fraud, prevent unauthorized access, detect security incidents, protect platform integrity, enforce our legal policies, safeguard users, prevent financial loss, respond to cyber security threats, defend legal claims, protect intellectual property, or protect the rights, property, or safety of Skill91, its users, employees, evaluators, business partners, or the public.
8.6 Business Transfers
In the event of a merger, acquisition, corporate restructuring, investment transaction, asset transfer, financing arrangement, or similar business transaction involving Skill91, user information may be transferred or disclosed to the extent reasonably necessary for evaluating, negotiating, completing, or implementing such transaction, subject to applicable legal requirements and appropriate confidentiality obligations.
8.7 With User Consent
Where appropriate, Skill91 may share certain categories of personal information based upon your express consent or instructions. You may withdraw such consent where permitted by applicable law; however, withdrawal of consent may affect the availability of certain services or platform features.
8.8 Aggregated and De-Identified Information
Skill91 may generate statistical, aggregated, anonymized, or de-identified information that does not reasonably identify individual users. Such information may be used for research, analytics, educational reporting, business intelligence, operational planning, service improvement, academic analysis, or other lawful business purposes.
8.9 International Service Providers
Certain authorized technology providers, cloud infrastructure providers, communication platforms, analytics providers, security services, or payment systems used by Skill91 may operate from different jurisdictions. Where information is processed through such service providers, Skill91 endeavors to implement reasonable safeguards appropriate to the nature of the information and the services being provided.
8.10 No Sale of Personal Information
Skill91 does not intentionally sell personal information to third parties for independent commercial advertising or direct marketing purposes. Where applicable law requires additional disclosures regarding data sharing practices, Skill91 shall provide such disclosures through updates to this Privacy Policy or other legally required notices.
9. Data Security and Protection
Skill91 recognizes the importance of protecting personal information against unauthorized access, accidental disclosure, misuse, alteration, destruction, or other unlawful processing activities. We implement reasonable administrative, technical, physical, and organizational security measures intended to safeguard information processed through our platform. These safeguards are designed considering the nature of the information processed, the operational requirements of our services, reasonably foreseeable security risks, and generally accepted industry practices.
Security measures implemented by Skill91 may include secure authentication mechanisms, encrypted communications where appropriate, restricted administrative access, access control procedures, activity monitoring, account verification processes, infrastructure protection, security logging, backup procedures, vulnerability management, fraud prevention systems, and continuous monitoring of platform integrity.
Although Skill91 endeavors to maintain appropriate security safeguards, no internet-based service, electronic storage system, communication network, or information technology infrastructure can guarantee absolute security. Users acknowledge that the transmission of information over the internet involves inherent risks beyond the reasonable control of Skill91.
Users are also responsible for maintaining the confidentiality of their account credentials, passwords, authentication codes, registered email accounts, and mobile devices. Users should immediately notify Skill91 if they believe their account has been compromised or if unauthorized access is suspected.
9.1 Security Monitoring
Skill91 may continuously monitor platform activity, authentication attempts, system logs, transaction records, account behavior, uploaded content, technical events, and other operational indicators for the purposes of identifying suspicious activity, preventing fraud, protecting platform integrity, investigating security incidents, and maintaining reliable services.
9.2 Security Incident Response
Where Skill91 becomes aware of an actual or reasonably suspected security incident affecting personal information, appropriate technical, operational, legal, and administrative measures may be undertaken to investigate the incident, reduce potential impact, restore affected systems, preserve relevant evidence, comply with applicable legal obligations, and where required by law, notify appropriate authorities or affected users.
10. Data Retention
Skill91 retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, maintain educational records, administer assessments, process academic grants, verify certificates, investigate security incidents, prevent fraud, enforce contractual obligations, or protect the legitimate interests of Skill91 and its users.
The duration for which information is retained may vary depending upon the nature of the information, the services used by the user, applicable legal requirements, contractual obligations, operational requirements, security considerations, dispute resolution needs, accounting obligations, or regulatory compliance requirements.
Where information is no longer reasonably required for legitimate business, legal, operational, or compliance purposes, Skill91 may securely delete, anonymize, aggregate, archive, or otherwise dispose of such information using methods considered appropriate under the circumstances.
10.1 Assessment Records
Assessment submissions, evaluation reports, merit rankings, certificates, academic grant records, participation history, and related educational records may be retained for future verification, audit purposes, dispute resolution, educational record maintenance, platform integrity, legal compliance, or historical reference where appropriate.
10.2 Communication Records
Customer support communications, grievance records, emails, contact requests, complaints, investigation records, and other correspondence may be retained for quality assurance, training, dispute resolution, compliance, legal defence, fraud prevention, and service improvement purposes.
11. Your Privacy Rights
Subject to applicable law and reasonable verification requirements, users may have certain rights concerning their personal information. The availability of these rights may vary depending upon the applicable jurisdiction, legal requirements, the nature of the requested information, and the services used.
11.1 Right to Access
Users may request information regarding certain categories of personal information maintained by Skill91, subject to applicable legal restrictions, identity verification requirements, confidentiality obligations, and operational limitations.
11.2 Right to Correction
Users may request correction of inaccurate, incomplete, outdated, or misleading personal information where reasonably appropriate and supported by sufficient verification.
11.3 Right to Request Deletion
Users may request deletion of certain personal information. Skill91 may decline deletion requests where retention is reasonably necessary to comply with legal obligations, maintain assessment records, prevent fraud, resolve disputes, enforce agreements, protect platform security, complete ongoing services, or preserve legitimate business records.
11.4 Right to Withdraw Consent
Where processing is based upon user consent, users may withdraw such consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out before such withdrawal and may limit access to certain Skill91 services that depend upon such consent.
11.5 Right to Contact Skill91
Users who have questions, concerns, complaints, or requests regarding privacy, personal information, data protection, or this Privacy Policy may contact Skill91 through the official communication channels published within our Legal Center. Requests may require reasonable identity verification before any action is taken.
12. Children’s Privacy
Skill91 is committed to protecting the privacy of children and young users. Our platform is intended primarily for educational, skill development, and assessment purposes. Where participation by minors is permitted under applicable law or educational programs, parents, legal guardians, educational institutions, or authorized representatives may be required to provide appropriate consent or supervision before certain services are accessed.
If Skill91 becomes aware that personal information has been collected from a child in a manner inconsistent with applicable legal requirements, we may take reasonable steps to investigate the matter and, where appropriate, delete, restrict, or otherwise manage such information in accordance with applicable law.
Parents or legal guardians who believe that a child has submitted personal information without appropriate authorization are encouraged to contact Skill91 through the official contact details provided in this Privacy Policy.
13. Third-Party Websites and External Services
The Skill91 platform may contain links, integrations, embedded content, payment gateways, educational resources, video platforms, communication services, social media pages, cloud services, analytics tools, or other third-party websites and services for the convenience of users.
Skill91 does not own or control the privacy practices, security measures, content, policies, or operations of independent third-party websites or services. Accessing any third-party service is entirely at the user’s discretion and may be governed by the privacy policy, terms of use, and legal documents of the respective third party.
Users are encouraged to carefully review the applicable privacy policies of any third-party service before providing personal information or engaging with such services.
14. International Data Transfers
Depending upon the technology infrastructure, cloud service providers, payment processors, communication platforms, analytics services, or other authorized service providers engaged by Skill91, personal information may be processed, stored, backed up, or transferred across different jurisdictions where permitted by applicable law.
Where cross-border processing of information occurs, Skill91 endeavors to implement reasonable contractual, technical, and organizational safeguards appropriate to the nature of the information and the services being provided.
By using Skill91, users acknowledge that information may be processed in locations where our authorized service providers maintain operational infrastructure, subject to applicable legal requirements.
15. Changes to this Privacy Policy
Skill91 reserves the right to revise, amend, modify, replace, or update this Privacy Policy at any time in order to reflect changes in applicable laws, regulatory requirements, technology, business operations, educational services, security practices, or other operational developments.
Where material changes are made, Skill91 may publish the updated Privacy Policy through the Legal Center, website, user account notifications, email communications, or other appropriate channels. The “Last Updated” date displayed at the beginning of this Privacy Policy will indicate the most recent revision.
Continued use of the Skill91 platform after the publication of an updated Privacy Policy shall constitute acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
16. Contact Information
Questions, requests, concerns, complaints, or communications relating to this Privacy Policy, personal information, privacy practices, data protection, or other related matters may be directed to Skill91 using the official contact details published below.
Email: support@skill91.fun
Skill91 will make reasonable efforts to review and respond to legitimate privacy-related inquiries within a reasonable period, subject to applicable legal requirements, identity verification procedures, and the complexity of the request.
17. Governing Law
This Privacy Policy shall be interpreted and administered in accordance with the applicable laws governing the operation of the Skill91 platform. Any disputes relating to privacy matters shall be subject to the jurisdiction and legal procedures specified in the applicable Terms & Conditions or other governing legal documents published by Skill91, unless otherwise required by applicable law.
18. Final Statement
Skill91 values the trust placed in our platform by learners, educators, participants, evaluators, and partners. We remain committed to maintaining responsible information management practices, protecting user privacy, promoting transparency, strengthening platform security, and continuously improving our privacy practices in line with evolving legal, technological, and operational standards.
By continuing to access or use Skill91, you acknowledge that you have carefully read, understood, and agreed to this Privacy Policy together with the other legal policies available through the Skill91 Legal Center.
19. Data Deletion Request
Users may request the deletion of their Skill91 account or certain categories of personal information by contacting us through our official support email. Upon receiving a valid request, Skill91 will review the request and take appropriate action in accordance with applicable legal requirements and operational obligations.
Please note that certain information may continue to be retained where such retention is reasonably necessary for legal compliance, fraud prevention, dispute resolution, assessment records, certificate verification, academic grant administration, financial record keeping, security purposes, or other legitimate business interests.
Deletion of your account may result in the permanent loss of access to your account, assessment history, certificates, wallet information (where applicable), and other platform services that cannot reasonably be restored.
20. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, you may contact Skill91 using the details below.
Email: support@skill91.fun
Website: https://skill91.fun
Skill91 will make reasonable efforts to respond to legitimate privacy-related requests within a reasonable period, subject to identity verification and applicable legal requirements.
Nothing contained in this Privacy Policy shall be interpreted as limiting any rights or obligations provided under applicable law. Where any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall continue to remain in full force and effect.
This Privacy Policy forms an integral part of the Skill91 Legal Center and should be read together with the Terms & Conditions, Refund & Cancellation Policy, Fair Play Policy, Assessment & Evaluation Policy, Academic Grant Policy, and other applicable legal documents.